Refund Policy
Effective Date: 01/01/2024
At Sohi Technology Pvt. Ltd. ("we," "us," or "our"), we are dedicated to delivering high-quality time attendance management software with payroll and leave management solutions. Due to the nature of our products, we do not support a refund policy for digitally sold software. By purchasing our software, you agree to the following terms:
No Refunds
All sales of our software are final. Once the software has been purchased, we do not offer refunds under any circumstances, including but not limited to dissatisfaction with the software, changes in your business requirements, or lack of use.
Digital Nature of Products
Our products are digitally delivered and immediately accessible upon purchase. As such, the intangible nature of our software products prevents us from accepting returns or providing refunds.
Free Trials and Demos
To help you make an informed decision, we may provide free trials, demos, or detailed product descriptions. We encourage you to thoroughly review these resources before purchasing the software.
Technical Support
We are committed to ensuring the software operates as intended. If you experience technical issues, please contact our support team at support@sohitechnology.com. We will work diligently to resolve any problems you encounter.
Compliance with Terms
By purchasing our software, you confirm that you have read, understood, and agree to this refund policy. It is your responsibility to ensure the software meets your requirements before completing the purchase.
Exceptional Cases
In the rare case of a duplicate transaction or unauthorized charge, we will investigate the matter thoroughly. If deemed appropriate, a resolution will be provided at our sole discretion.
If you have any questions or concerns about this policy, please contact us at admin@sohitechnology.com.